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HOTEL GUEST POLICIES AGREEMENT

For guests who are unable to complete an online reservation. Please complete and submit this form before contacting the Hotel to make your reservation by phone.


Submitting this form does not create or guarantee a reservation. Your reservation is confirmed only after payment has been processed and you receive a reservation confirmation from the Washington Hotel.

HOTEL POLICIES & IMPORTANT INFORMATION

We love a good time and want you to enjoy your stay with us. Please let us know if there is anything we may be able to provide to make your stay more enjoyable.


Likewise, there are a few things we need you to know:


• IT CAN BE NOISY. The Washington Hotel is a historic hotel located above an operating bar and café. The bar may remain open as late as midnight Sunday–Thursday and 2 AM Friday–Saturday. Music, conversations and other activity may be heard in guest rooms.


• Noise may continue after the bar closes. Guests may socialize in their rooms, hallways, balconies and patios. While we expect everyone to be respectful of others, we do not guarantee a quiet stay. You may request a room away from the main hall for a quieter stay, subject to availability; NO guarantees.


• Hotel guest rooms do NOT have air conditioning. Fans are available in rooms or by request. The River Cottage has central heat and air conditioning.


• NO DOGS. NO DOUCH BAGS. NO WiFi. ADA service animals are welcome. When permitted by law, guests must cooperate with the ADA-permitted inquiry and be prepared to state what work or task the dog has been trained to perform. Animals that do not qualify as ADA service animals are prohibited and may result in removal from the Hotel and trespass from the property.


• The Café is closed Tuesdays and Wednesdays and seasonally on Monday mornings. Please check our website for current hours. A limited selection of food is available through the Bar when the Café is closed.


• A credit card deposit hold is required at check-in.


• Lost keys will result in a $50 charge per key.


• The Washington Hotel is a NON-SMOKING hotel. Smoking is permitted outside on patios and in courtyards. Smoking inside a guest room will result in a minimum $250 cleaning fee.


• A minimum $250 cleaning fee will be charged for rooms requiring excessive or unusual cleaning.


• Guests are responsible for all costs associated with damage, destruction or theft of Hotel property caused by themselves or their guests.


• Guests are responsible for their own safety and personal property, including securing their rooms and belongings. The Washington Hotel is not responsible for loss, theft, damage or injury except as required by law.


• No open flames, barbecues, fireworks, firearms or weapons are permitted on Hotel property. Barbecuing is permitted only at the River Cottage in the designated barbecue area.


• Full payment, including 12% tax and the non-refundable reservation fee, is required to hold a reservation.


• Check-in is at 3 PM. Check-out is at 11 AM.


• A minimum two-night stay is required for holiday weekends and/or special events.


• Children must be supervised at all times.


• There is no river access from the Hotel. Public river access is available within walking or driving distance. Please respect private property and do not trespass. There are no lifeguards; swimming is at your own risk. Be aware of river conditions—fast and/or cold water can be fatal. Pick up your trash. Pack it in—pack it out!


• Please respect our neighbors and drive 15 MPH or less through town and residential areas. Campground quiet hours begin at 10 PM. Disruptive conduct in town or the campgrounds may result in removal and trespass from Hotel property.


• Please report rule violations or problems with another guest to Hotel staff.


• In an emergency, call 911. An emergency 911 phone is located at the Fire Department directly across the street from the Hotel. Hotel staff is available to assist during normal business hours.

CANCELLATION POLICY

• All cancellation requests must be submitted by email to washingtonhotelca@gmail.com.


• Holiday weekends and/or special events require at least 14 days' notice for cancellation. All other reservations require at least 7 days' notice. Special events may not always be listed on our website.


• Cancellations received without the required notice are non-refundable.


• Eligible refunds do NOT include the non-refundable reservation fee.

GUEST AGREEMENT

By signing below, I acknowledge that the information I have provided is accurate and that I have read, understand and agree to the Washington Hotel Policies & Important Information and Cancellation Policy.

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15432 Washington Rd. Washington, CA - 95986  |  ( 530 ) 265-4364

© 2017  The Washington Hotel

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